Master's-level Implementation & QI Coordinator - Judge Baker Children's Center, Boston

Jan 23, 2022

Implementation & Quality Improvement Coordinator

Job Overview: Judge Baker Children’s Center, a Harvard Medical School affiliate, is seeking a full-time Implementation & Quality Improvement Coordinator to work with our Quality Care Initiative team. This is an exciting opportunity to work with an expert group of professionals dedicated to improving the quality of behavioral health care and social services for children and families. The primary responsibility of the Coordinator will be to collaborate with the Quality Care Initiative team to carry out an array of activities, including implementation and quality improvement activities, project coordination, and communication between project staff, trainers, and community partners receiving training and/or technical assistance. In addition, the Coordinator will have opportunities to work on a variety of projects, develop reports and dashboards, create survey tools and databases, and critically analyze quantitative and qualitative data. We are looking for an individual who possesses excellent interpersonal and communication skills and is comfortable collaborating with a range of professionals. Candidates
must be mission-driven and have expertise in fields of behavioral health, evidence-based practices, project management, data analysis, child welfare, behavioral health policy, or healthcare systems.
 
The Coordinator will be responsible for strategic planning and content development for various trainings, toolkits, and related materials for clients, providers, policy-makers, and other stakeholders. The Coordinator will report directly to the Associate Director of Implementation and Quality Improvement. The Coordinator will work within Judge Baker’s Quality Care Initiative (QCI). The QCI works to create lasting improvements in the quality of behavioral health care and other services for all children and families by facilitating the adoption, implementation, and sustainability of evidence-based practices in community settings. Our expert staff works collaboratively with families, service providers, schools, state agencies, academic institutions, and funding organizations to help ensure that all children and families have access to the highest quality care. Our approach focuses on translating the most cutting-edge research and proven strategies for helping children and families into sustainable practice changes in real world settings. By using thoughtful, evidence-informed, and carefully planned
implementation strategies, we work to close the research-to-practice gap.

Essential Duties and Responsibilities
  • Coordinate implementation and quality improvement activities, meetings, trainings, contracts, invoices, and other activities supporting the work of the department.
  • Work closely with Judge Baker staff, subcontractors, and training consultants to ensure that all quality improvement deliverables are met and are on time.
  • Lead 1:1 and small group consultation calls, stakeholder meetings, and multidisciplinary work groups.
  • Manage and support data systems development and maintenance, data collection, coding, management, and reporting of both process and outcome data.
  • Collaborate directly with staff from state agencies and/or behavioral health providers to deliver consultation through in-person site visits, one-on-one calls, and conference calls.
  • Develop and disseminate implementation and quality improvement strategies and activities for identified initiatives including both internal and external projects to Judge Baker.
  • Conduct literature and data searches/reviews.
  • Synthesize quantitative and qualitative data and contribute to development and dissemination of academic posters and presentations.
  • Conduct ad hoc research for quality improvement and implementation projects and respond to stakeholder requests for data.
  • Participate in off-site meetings with external partners.
  • Assist with other aspects of quality improvement including administrative and operational support as needed.
Qualifications and Skills
  • Possess at least a Master’s Degree in psychology, social work, public health, health administration, counseling, education, organizational behavior, or closely related field.
  • Requires at least two-years of experience with project management and implementation or quality improvement.
  • Experience in utilizing implementation or quality improvement methodologies (i.e. PDSA, FMEA, Needs Assessments).
  • Experience and comfort with public speaking and presenting information to a wide range of stakeholders and leadership
  • Experience with data analysis, report development, database systems and dashboards, and survey tools.
  • Knowledge of the mental health, education, child welfare, and/or juvenile justice systems.
  • Possess excellent interpersonal and communication skills and be comfortable collaborating with a range of professionals.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint).
  • Experience with SPSS, SAS, or some other statistical analysis software is required.
  • Ability to work and complete assignments independently.
  • Must be extremely organized, efficient, adaptive, and a good team player that likes to work in a collaborative environment.
Physical Requirements (with or without accommodation)
Must be able to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear and be capable of repetitive motion. Position requires exerting up to 20 pounds of force occasionally and/or 10 pounds of force frequently, and/or negligible amount of force constantly. Work requires close visual acuity. Position is not substantially exposed to adverse environmental conditions.

Salary and hours: Compensation will be based on experience. A generous benefit package is provided.

Our Organization
Founded in 1917, Judge Baker Children’s Center is a Harvard Medical School affiliate with proven leadership in children’s behavioral health. Judge Baker’s mission is to promote the best possible mental health of children through the integration of research, intervention, training, and advocacy. For nearly 100 years, Judge Baker has been instrumental in creating a continuum of care that supports children's healthy development at the policy, systems, and practice levels. Our research, direct programs and services, training, and advocacy make Judge Baker a
preeminent voice and active resource on issues of children's mental health. At Judge Baker, the practices created and tested today will become the best practices of tomorrow. Our programs help children and families chart their own best course for developmental, emotional, and intellectual well-being in community-based settings.

Judge Baker Children’s Center is dedicated to the achievement of equality of opportunity for all its employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, age, national origin, disability, veteran status or any other protected group status under federal, state or local law. Judge Baker Children’s Center is an Equal Opportunity/Affirmative Action Employer.

The preceding statements shall not be considered a detailed description of all the work requirements of the job. There may be other duties and responsibilities required to achieve the principal functions of the position and to advance the mission of Judge Baker Children’s Center.

Applications
Interested applicants should submit the following materials through the employment portal here:
(1) a cover letter specifically addressing your experience related to the job responsibilities above, and
(2) a writing sample to training@jbcc.harvard.edu.
Professional references may be requested. Please make sure to include the position title in all materials. The position will remain open until filled, and is contingent upon available funding. Anticipated start date is January or February 2022.
 


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